Frequently Asked Questions

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As customs agents, we have the ability to provide import and export clearance for any of you goods coming to or leaving via any port in the UK. We provide declarations and tax support to ensure your goods are cleared legally and that any taxes are paid as necessary.

The answer to this depends on the type, quantity and value of the goods you are proposing to import or export. As a rule, Items worth £135 or less or goods brought with you personally into or out of the country wont need our assistance. If the goods are going with a 3rd party carrier then it is most likely you will need customs declarations. Please get in contact and we will assist further

Yes! We act on behalf of a range of different size companies and individuals. From large corporations importing multiple items per week, families moving to and from the UK, right down to individuals importing machines and equipment for use at home or in their business. We can assist with any declarations required and provide advice to ensure you conform with all the relevant legislation needed. 

No. We are located in London and can assist with clearances to and from any port in Europe. We can handle both side of the transaction if needed to ensure smooth travel for your goods to their destination.  

Every item you can buy has been assigned a commodity code. The commodity code ensures that the correct taxes and VAT is applied upon import for your items. You must use the correct code for your items or penalties can be harsh where it is found you have attempted to avoid the taxes on your items. 

VAT is then applied on your transport costs and a final figure is calculated for payment to HMRC. Businesses can defer their VAT but personal imports must be paid on arrival. We can defer your VAT on arrival to make sure their isnt a last minute rush to pay the charges on arrival and these can be paid back at a later date.

For help calculating your potential charges, please get in touch.  

Once we are instructed to act on your behalf, customs clearance can be issued within 5 minutes. This is of course item dependent and how complex the import or export operation is. If you are experiencing difficulties with your current agent or want to know if we can help you, get in touch via email, phone or the chat button on the right and we will get back to you shortly. 

Email - Customs@mseinternationalfreight.com

Phone - +44 203 488 5210